Acceptable
Use Policy.

1. Prohibited Conduct

Clients interacting with our systems, including hosted CRM, messaging protocols, and AI infrastructures, are strictly prohibited from engaging in:

• Spam & Harassment: Unsolicited automated messaging, abusive communications, or persistent harassment.
• Fraud & Illegal Activity: Utilizing our systems for deceptive, fraudulent, or strictly illegal operations under UK law.
• Malware & Unauthorised Access: Distributing malicious software or attempting unauthorised access attempts against our core databases.
• Copyright Infringement: Using our content creation or AI systems to bypass copyright protections.
• Abuse of AI Systems: Attempting to prompt-inject, manipulate, or systematically abuse AI Chat Systems and Voice Receptionists.

2. Enforcement & Suspension

InnovaSocials reserves the absolute right to suspend or terminate service access immediately without refund if a client violates this Acceptable Use Policy.

Certain features rely upon third-party infrastructure, telecommunications services, artificial intelligence technologies, hosting providers, and software integrations. Service availability may be affected by outages, changes, limitations, or restrictions imposed by such providers.