Common Questions.
Clear, Direct Answers.

For our performance campaigns and local content engines, you will typically see initial traction in 2-4 weeks, with Month 3 showing real compounding ROI as our organic content structures and systemic lead flows hit full momentum.

No. We work entirely on rolling monthly agreements with a simple 30 days notice. We believe in earning our client partnerships every single month through clear communication, deep data transparency, and demonstrable commercial results.

We build pipelines, run optimized campaigns, and synchronize lead tracking across Instagram, TikTok, Facebook, LinkedIn, Google Business Profile, and Local Services Ads, covering all critical local attention networks.

Everything is handled entirely by our dedicated, in-house technical and creative team in the UK. We never outsource your custom brand assets, CRM automation pathways, or visual shoots to external gig freelancers or offshore agencies.

Onboarding starts with an extensive, data-driven system and social audit. From there, we map a 30-day customized digital strategy, structure assets and shoots, construct high-speed CRM pathways, connect conversational routing workflows, and run thorough testing before campaigns go live.

We limit our client onboarding to a maximum of 3-4 new partners per month. This guarantees that our core UK team can allocate sufficient technical, design, and video production bandwidth to build a truly bespoke, high-performance system for your business.

The AI OS is a complete AI-powered business operating system built for service businesses. It connects your website, AI receptionist, chat widget, missed call recovery, booking system, CRM pipeline, follow-ups, and review automation into one organised system. The goal is to help your business capture more leads, respond faster, book more appointments, and manage your sales process more efficiently.

The AI OS is built for local service businesses that rely on calls, enquiries, appointments, and reviews. This includes plumbers, roofers, HVAC companies, landscapers, clinics, dentists, barbers, construction companies, home service businesses, and other high-value local businesses that cannot afford to miss leads.

The AI OS can include a smart website or landing page, AI website chat widget, AI voice receptionist, missed call text-back, automated booking system, CRM pipeline, automated lead follow-ups, review request automation, complaint routing, LSA lead management support, and a centralised dashboard or client portal depending on the business requirements.

No. The AI OS is designed to support your team, not replace the human side of your business. It handles repetitive tasks such as answering common questions, collecting lead details, sending reminders, and following up, so your team can focus on delivering the service and closing higher-value opportunities.

Yes, but it is best suited for serious service businesses that already receive enquiries or want to improve how they handle leads. It is especially useful for businesses where every missed call, delayed reply, or lost enquiry can mean lost revenue.

Yes. The AI receptionist is designed to answer calls, collect customer details, ask relevant questions, qualify enquiries, answer common questions, and help direct people towards booking or the next step. It gives your business a faster response system, even when you are busy, closed, or unable to answer the phone.

Yes. Missed call recovery is one of the main parts of the AI OS. If a potential customer calls and the business does not answer, the system can automatically send a follow-up message so the lead does not go cold. This helps reduce lost opportunities and improves speed-to-lead.

Yes. The AI OS can connect to a booking calendar so customers can book appointments, calls, or consultations. The system can also send confirmations, reminders, reschedule links, and follow-up messages to reduce no-shows and keep the customer journey organised.

The CRM pipeline keeps every enquiry organised. A lead can move through stages such as new lead, contacted, booked, quoted, follow-up, won, or lost. This helps the business clearly see where every customer is in the sales process instead of relying on memory, notes, or scattered messages.

Yes. The review automation system helps businesses request reviews after a job or appointment. Positive feedback can be directed towards leaving a Google review, while negative feedback can be sent to a private complaint form so the business owner can deal with the issue before it becomes public.

Instead of pushing unhappy customers straight to a public review page, the system can route negative feedback to a private complaint form. The business owner is then notified and can handle the issue directly. This helps protect the business reputation while still giving customers a way to raise concerns.

Yes, the AI OS can include a smart website or landing page designed to explain your services, show your portfolio, build trust, capture enquiries, and direct visitors towards booking or contacting your business. The website should be fast, mobile-friendly, SEO-ready, and built around conversion.

Yes. The AI website chat widget can help visitors understand your services, ask questions, provide contact details, and move towards booking or making an enquiry. It acts like a smart assistant on your website, helping visitors take action instead of leaving without contacting you.

Yes. The AI OS can support businesses using Google Local Services Ads by improving speed-to-lead, tracking incoming enquiries, and helping ensure new leads are followed up quickly. This is important because leads from paid ads can become expensive if they are missed or handled too slowly.

The AI OS starts at £1,000 for setup, with ongoing management from £500 per month. The setup covers the buildout of the core system, including the website or landing page structure, AI automation flows, lead capture, booking flow, CRM pipeline, and review automation setup. The monthly management covers system support, optimisation, updates, and ongoing maintenance.

Setup time depends on the size of the business, the systems required, and how much content is already available. A simple setup can be completed faster, while a more advanced system with voice AI, website build, automations, booking flows, and review systems may take longer.

No. If the business does not already have a suitable website, Innova Socials can build a smart website or landing page as part of the AI OS. If the business already has a website, the system can be connected to the existing site where possible.

Yes. The AI OS should be customised around the business’s services, customer journey, booking process, questions, lead types, follow-up needs, and review process. The system should not feel generic. It should match how the business actually operates.

A business may need to provide service details, contact information, opening hours, booking preferences, FAQs, branding assets, website content, review links, calendar details, and any current systems already being used. This helps build the AI OS properly around the business.

The best way to get started is to book a consultation with Innova Socials. During the call, we look at how your business currently handles leads, calls, bookings, follow-ups, and reviews. Then we map out how the AI OS can be built around your business.